一、业务接洽阶段

1. 主动推介产品

Dear Sir/Madam,

Our new Deer Mountain Bike has gained great popularity across the globe. As verified by user feedback, this model stands out among similar products on the market. We have attached our product brochure for your reference.

Looking forward to your reply.

Best regards,

2. 客户发来询盘

Dear Sir/Madam,

Thanks a lot for your email and brochure. We believe your Deer Mountain Bike has promising sales potential in the US market.

Could you please send us detailed pricing and sales terms? Reasonable prices will help us place orders soon.

Waiting for your early reply.

Best regards,

3. 我方回复并报价

Dear Sir/Madam,

We appreciate your inquiry dated June 1 regarding Deer Mountain Bike.

Attached please find the technical documents, product catalog and price list. Our competitive pricing and favorable terms make our products always in high demand.

We hope to establish pleasant cooperation with you.

Best regards,

二、议价谈判阶段

4. 客户议价（要求降价）

Dear Sir/Madam,

We have reviewed your price list carefully. Unfortunately, your current quotation is a bit high for our local market.

If you could offer a 10% discount, we will immediately place an order of 200 units. A slight price reduction will bring you more orders in return.

Looking forward to your feedback.

Best regards,

5-1 我方接受客户议价

Dear Sir/Madam,

We refer to your email dated June 8. We agree to your proposed price terms.

We are sending you the revised price list as you requested. Though raw material costs have risen recently, we specially adjust the price for your order.

Best regards,

5-2 我方拒绝降价并说明原因

Dear Sir/Madam,

Thank you for your email of June 8. We regret that we cannot accept your price request.

Currently the market is sluggish, leaving us with very narrow profit margins. For an order of 200 units, the maximum discount we can offer is 5%. We have no room for further price negotiation. Hope you can understand and reconsider our quotation.

Best regards,

三、下单与订单确认

6. 客户正式下单（附交货要求）

Dear Sir/Madam,

We accept your quotation with a 5% discount. We decide to place a trial order, on the premise that the goods can be delivered on or before September 20.

The attached order is subject strictly to the above condition. We reserve the right to reject the goods or cancel the order if delivery is delayed.

Best regards,

7. 我方确认收到订单

Dear Sir/Madam,

We acknowledge receipt of your order dated June 15 for 200 units of Deer Mountain Bike. We will try our best to arrange prompt delivery and keep you posted on the shipment date.

Please feel free to contact us anytime.

Best regards,

四、信用证（L/C）相关往来

8. 我方要求客户开立信用证

Dear Sir/Madam,

Thank you for your Order No.599.

To proceed with production and shipment, please open an irrevocable Letter of Credit in our favor for the amount of USD 50,000, valid until September 20. Once we receive the L/C, we will arrange packing and delivery immediately.

Best regards,

9. 客户告知已开立信用证

Dear Sir/Madam,

We have noted your requirements in your email dated June 18.

As requested, we have instructed Beijing City Commercial Bank to issue an irrevocable L/C of USD 50,000 in your favor, which will remain valid till September 20. Please send us a fax notification once the goods are shipped.

Best regards,

10. 我方申请信用证延期

Dear Sir/Madam,

We sincerely apologize that due to a factory strike, we cannot complete shipment as scheduled. Your L/C will expire before delivery.

Could you please explain this situation to your client and apply for extending the L/C validity to September 30?

Best regards,

11. 客户同意延期信用证

Dear Sir/Madam,

We have received your email and informed our client of your situation.

As you requested, we have notified Beijing City Commercial Bank to extend the L/C validity to September 30. Please keep us updated with the latest progress.

Best regards,